Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Learn the ins and outs of appointment setting with this course designed especially for shop workers mu Zambia. You'll learn how to understand what customers really need, spot their problems, and show them you care. We'll also teach you how to manage your time well so you can schedule appointments and deal with the most important leads first. Discover the best ways to set appointments, improve your phone scripts, and use sales psychology to build trust with customers. Improve your communication skills by listening carefully and speaking clearly. Sign up now and change the way you sell!
Live mentoring sessions weekly
Rely on our specialists to support you weekly
Imagine learning something while clearing your doubts with people who already work in the field? With Apoia, this is possible.
Gain access to open sessions with various industry professionals.
Expand your network.
Exchange experiences with specialists from other fields and resolve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Identify client pain points: Learn to see and deal with the problems customers are facing.
Master time management: Be able to plan your time well and know which sales leads to focus on first.
Develop persuasive scripts: Create good phone scripts that you can change to fit each customer so you can succeed.
Enhance communication skills: Build good relationships with customers and speak to them clearly and simply.
Apply sales psychology: Understand why customers buy things and learn how to influence their decisions in a good way.