Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your chances of getting a job in the travel and tourism business with our Hotel Receptionist Training Programme. You'll learn important skills in giving excellent customer service, understanding different cultures, and talking to people clearly. You'll also learn what to do in emergencies, how to manage your time, and how to use hotel technology to make guests happy. You'll learn how to deal with difficult customers, handle problems, and keep customers coming back. This short, good-quality training programme is made for busy people who want to learn useful, real-life information to do well as a hotel receptionist.
Live mentoring sessions weekly
Rely on our specialists to support you weekly
Imagine learning something while clearing your doubts with people who already work in the field? With Apoia, this is possible.
Gain access to open sessions with various industry professionals.
Expand your network.
Exchange experiences with specialists from other fields and resolve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Become good at handling problems: Respond to emergencies quickly and with confidence.
Improve your understanding of different cultures: Give good service to people from all over the world.
Be excellent at customer service: Keep customers happy by understanding what they want and giving it to them.
Get better at managing your time: Decide what's important and deal with interruptions well.
Use hotel technology well: Use booking systems and management software effectively.