Frictionless Sales Course

What will I learn?

Improve your retail sales skills with our Smooth Sales Course, created to make your sales process easier and increase customer satisfaction. Take a closer look at understanding the customer's journey, using personalization to make things better, and using feedback to improve experiences. Become good at making decisions based on data, using modern sales tools, and automating CRM systems. Learn to spot problems in the sales process, measure how well you're doing with important numbers, and put good change management strategies in place. Sign up now to change your sales methods and get better results.

Apoia's Unique Features

Online and lifetime course access
Certificate aligned with educational standards
Printable PDF summaries
Online support always available
Select and arrange the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance your development of the practical skills listed below

Get good at understanding the customer's journey for easy sales experiences.

Use data to make better decisions about sales strategies.

Put CRM systems in place to automate sales efficiently.

Find and fix problems in the sales process effectively.

Use personalization to make customers happier.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can modify the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.