
Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your retail career with our Sales Assistant Course (Zimbabwe), crafted to equip you with the important skills needed for success. Learn sales techniques such as upselling, cross-selling, and finalising sales. Improve your communication through listening attentively and using open questions. Handle customer objections with confidence, and gain detailed knowledge of products to suit customer needs. Learn to personalise interactions and create a welcoming shop environment, ensuring customer satisfaction and improving your sales performance.
Live mentoring sessions weekly
Rely on our team of specialists for weekly consultations
Imagine learning something while resolving your queries with seasoned professionals? At Apoia this is possible
Access open rooms with a variety of market professionals
Expand your network
Exchange experiences with specialists from different fields and address your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master upselling: Improve sales by effectively recommending extra products.
Build rapport: Connect with customers to build trust and loyalty.
Overcome objections: Handle customer concerns with confidence and solutions.
Personalise interactions: Customise experiences to suit each customer's needs.
Understand trends: Keep up to date with fashion trends to give better advice to customers.